Privacy Policy

Introduction

Welcome to VR-Tours (hereafter referred to as ‘we’, ‘us’, or ‘the Company’). We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care and in accordance with applicable privacy laws. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users of our website at https://vr-tours.pobb.net (hereafter referred to as ‘our platform’ or ‘the site’).

Scope

This policy covers all aspects of your interaction with our platform, including but not limited to:

Visiting our websites linked to this Privacy Policy.
Using our applications and services as an authorized user.
Subscribing to our newsletters, emails, or receiving other communications from us via calls or texts/SMS.
Engaging with our products and services on any device.

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

As a user of our platform, your interactions with us may involve several data processing activities:

Account Creation: When you create an account, we collect your name, email address, and password (hashed for security).
Payment Information: We process payment details when you make purchases or subscribe to our services. This includes credit/debit card numbers, billing addresses, and payment history.
Financial Data: For financial transactions, we may collect and store banking information in compliance with PCI DSS standards.
Purchase Details: We record your purchase history, including products bought, quantities, and transaction dates.
Mobile Device Identifiers: Some of our services may utilize unique device identifiers to enhance functionality or for analytics purposes.
Location Data: With your consent, we may access your location data to provide personalized content or services.
Feedback and Reviews: We collect feedback, reviews, and ratings you submit on our platform.
Social Media Information: If you choose to log in through social media accounts, we will access the information provided by those platforms (in accordance with their privacy policies).
Product Interaction: We monitor your interactions with our products, including views, clicks, and preferences.

Personal Data Collection Methods

We gather personal data through various means:

Direct Input: You provide us with personal information when creating an account, making a purchase, or contacting our support team.
Automatic Technologies: Our systems automatically collect data when you interact with our platform, such as device information and web browser history.
Third-Party Providers: We may receive personal data from third parties who offer services on our behalf, adhering to their privacy agreements.

Cookies and Similar Technologies

We employ cookies and similar technologies for several purposes:

Strictly Necessary: These ensure the basic functionality of our platform, like keeping you logged in or maintaining your session.
Preferences: We use them to remember your preferences, such as language settings or content customization.
Analytics: Cookies help us analyze user behavior and improve our services by understanding how visitors interact with our site.

Users can manage non-essential cookies through our Cookie Manager, giving you control over your tracking preferences.

Data Retention and Deletion

The duration for which we retain personal data depends on the purpose of its collection and processing:

Legal Obligations: We may be required to keep certain data for an extended period due to legal obligations or regulatory requirements.
Business Needs: For operational, marketing, research, and analytical purposes, we may store data until it is no longer necessary for these activities.
User-Directed Deletion: You have the right to request the deletion of your personal data at any time, subject to legal exceptions. Upon receipt of such requests, we will promptly process them.

Data Security

Protecting your data is a top priority. We implement robust security measures to safeguard your personal information:

Encryption: We use encryption protocols to secure data in transit and at rest.
Access Control: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.
Regular Audits: We conduct regular security audits and penetration testing to identify and mitigate potential vulnerabilities.
Compliance Standards: Our practices adhere to industry standards, such as PCI DSS for payment processing security.

User Rights (Geographically Specific)

Depending on your location, you have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its current use.
Rectification: You have the right to correct any inaccurate or incomplete personal information.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
Restriction: You may limit our processing of your data for specific purposes.
Data Portability: We will provide a copy of your personal data in a structured format if requested.
Objection and Non-Discrimination: You have the right to object to certain data processing activities, and we cannot discriminate against you for exercising these rights.
Appeals/Complaints: If you believe your privacy rights have been infringed, you can file an appeal or complaint with us or relevant supervisory authorities.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage users to review this policy periodically for the latest information on data handling practices.

Contact Us

For any questions, comments, or requests related to your privacy:

Email: [email protected]
Address: Privacy Team, VR-Tours, [Street Address], [City, State, ZIP Code]